Tuesday, July 5, 2011
It would do a lot of companies/retailers good to think about adding these delight factors to customer transactions (while not making it something that is expected) because even though a very simple and cheap thing to do - I am now feeling very favourable about firebox.com and will most certainly be shopping there again.
And no I don't mind that it is a site that sells mainly mens gadgets :p
Thursday, April 21, 2011
Friday, October 16, 2009
Monday, April 6, 2009
Tuesday, March 24, 2009
Friday, March 20, 2009
No matter what the suspicions and allegations against Michael Jackson.... it is still undisputable that he is one of the most talented artists and dancers of his time. Thriller is the best selling album in the world ever, so the question is (apart from the price of the ticket) who would not want to go see Michael Jackson at the o2 arena! Now we all know that I am a massive o2 fan but it’s not only that... This is bound to be one spectacular show, there will be lights, fireworks, dancers, musicians and of course Wacko Jacko himself. The artist is a staggering 50 years old, who knows if he will ever tour again? Also this is his first tour in the UK in over 10 years. Generations and generations to come will hear Jacksons music and see his raw talent and dancing and will know of him as a legend. I for one want to be one of those people who can say “I saw him live”.
Tuesday, February 10, 2009
They text me yesterday saying “it’s your birthday soon, so we thought we would give you 50 free texts. Text Bday to #### free to claim” then after I text them they replied with “enjoy your birthday and make sure everyone spoils you a bit”
I just thought that was such a simple way to keep your customers happy as it hardly costs them anything to provide this service However by doing this the company has left me feeling really positive about the brand and service in general. I am also left with the feeling that I am with the best service provider around, and that they actually genuinely care about their customers!
Well done to o2 for coming up with such a brilliantly simple marketing tool.
Monday, February 9, 2009
I’ll start with the most feasible!
A bunch gerbera daisies
New flashy laptop – I would ask my brother for advice on this but here is one I thought looks good (and also shiny....come on I’m a girl)
The only other things I wanted was a blackberry and I already have that :D lucky meeeee
I know this is an odd list but a girl wants what a girl wants!
Obviously I am extremely lucky as I will be getting exactly what I want for my birthday – which is spending it with friends and family – awww.
Wednesday, February 4, 2009
One is the view out of my bedroom window when I woke up and was all excited by the snow, and the other is me and the snowman I built with a friend in my workplace car park ... isn't he cool :D (as ice)