Recently had such a good experience with Firebox.com. Their order was perfectly on time (which lets face it is now a necessity) and my items were really well packaged. Also as a little bonus there was a small packet of fun gum sweets at the top of the box as I opened it which I was extremely pleased with.
It would do a lot of companies/retailers good to think about adding these delight factors to customer transactions (while not making it something that is expected) because even though a very simple and cheap thing to do - I am now feeling very favourable about firebox.com and will most certainly be shopping there again.
And no I don't mind that it is a site that sells mainly mens gadgets :p
Showing posts with label review. Show all posts
Showing posts with label review. Show all posts
Tuesday, July 5, 2011
Friday, March 20, 2009
Got my tickets for Michael Jackson!
Pretty damn excited – I’m going to see Michael Jackson in convert at the o2 – I don’t think I ever thought this day would come. It did take a long time to get hold of tickets... and the dates are not until February (when I will be 22!) but I am excited none the less.
No matter what the suspicions and allegations against Michael Jackson.... it is still undisputable that he is one of the most talented artists and dancers of his time. Thriller is the best selling album in the world ever, so the question is (apart from the price of the ticket) who would not want to go see Michael Jackson at the o2 arena! Now we all know that I am a massive o2 fan but it’s not only that... This is bound to be one spectacular show, there will be lights, fireworks, dancers, musicians and of course Wacko Jacko himself. The artist is a staggering 50 years old, who knows if he will ever tour again? Also this is his first tour in the UK in over 10 years. Generations and generations to come will hear Jacksons music and see his raw talent and dancing and will know of him as a legend. I for one want to be one of those people who can say “I saw him live”.
No matter what the suspicions and allegations against Michael Jackson.... it is still undisputable that he is one of the most talented artists and dancers of his time. Thriller is the best selling album in the world ever, so the question is (apart from the price of the ticket) who would not want to go see Michael Jackson at the o2 arena! Now we all know that I am a massive o2 fan but it’s not only that... This is bound to be one spectacular show, there will be lights, fireworks, dancers, musicians and of course Wacko Jacko himself. The artist is a staggering 50 years old, who knows if he will ever tour again? Also this is his first tour in the UK in over 10 years. Generations and generations to come will hear Jacksons music and see his raw talent and dancing and will know of him as a legend. I for one want to be one of those people who can say “I saw him live”.
Tuesday, February 10, 2009
O2 are such a great company!
There have been many instances when I have been extremely impressed with the company, but I felt like highlighting one today.
They text me yesterday saying “it’s your birthday soon, so we thought we would give you 50 free texts. Text Bday to #### free to claim” then after I text them they replied with “enjoy your birthday and make sure everyone spoils you a bit”
I just thought that was such a simple way to keep your customers happy as it hardly costs them anything to provide this service However by doing this the company has left me feeling really positive about the brand and service in general. I am also left with the feeling that I am with the best service provider around, and that they actually genuinely care about their customers!
Well done to o2 for coming up with such a brilliantly simple marketing tool.
They text me yesterday saying “it’s your birthday soon, so we thought we would give you 50 free texts. Text Bday to #### free to claim” then after I text them they replied with “enjoy your birthday and make sure everyone spoils you a bit”
I just thought that was such a simple way to keep your customers happy as it hardly costs them anything to provide this service However by doing this the company has left me feeling really positive about the brand and service in general. I am also left with the feeling that I am with the best service provider around, and that they actually genuinely care about their customers!
Well done to o2 for coming up with such a brilliantly simple marketing tool.
Friday, January 30, 2009
Internet Explorer 8
So basically, i am thinking this is amazing. The best thing about it is the "Accelerators" applications. All you have to do it highlight a word and then right click and you can get a range of different options like..look that word up in Encarta, or wikipedia, or highlight a name and find them on facebook, or highlight an address and find the map of the location. This is exactly how technology should be, different applications and websites working together to make simple tasks easier and quicker, get it now..
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